Refund and Cancellation Policy

1. Gift Cards & Brand Gift Vouchers, in Electronic or Physical bought on cannot be returned/ refunded.

2. If you've received a non-returnable physical GIFT CARD or BRAND GIFT VOUCHERS product in a damaged/defective condition, you can contact us within 7 days from the delivery of the product. Under no circumstances the return of such product will be entertained post 7 days of delivery.

3. Order placed once can be Cancelled till the time the order is in pending status, once the order is accepted and dispatched by Credence Rewards™, cancellation of purchase will not be allowed under any circumstances.